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We’re looking for a bright and enthusiastic candidate to join our Spearhead Studios team in Marbella.
You will be responsible for managing the relationship with Spearhead Studios existing clients, while also taking over the client relationship when a new contract is signed. As part of the client-facing team, you will be expected to gain an understanding of clients and to be able to produce solutions for operational and marketing challenges that come up. This position also requires some mobility on your side, travelling being occasionally necessary.
Account management and support for clients, acting as their key point of contact at Spearhead
Collect, verify and rank clients’ non-technical and technical requirements for new product features and functions
To manage in an efficient and timely manner all operational issues that impact on the smooth delivery of the service to clients. Act as an internal advocate for the client
Assure the confidence of your customers and build long term relationships
Communication with other teams to ensure optimization of game release management
Collaboration with Marketing team on game newsletters and important communications.
Assist Finance and Legal with client’s documentation
Prior to game release, add games on partner platforms and provide clients with all required game documentation
Keep games lists, and documentation updated
Regular meetings with EveryMatrix Account Management team on Spearhead Studios sales and updates.
Consistent expertise on Spearhead products and feature set; drive usage and knowledge of our products and tools for your clients
Work to get premium onsite positioning of the games and new games released on clients’ sites
Monitor individual casino sites performance and ensure clients are optimizing games on their sites
Use data and reports to analyze games activity
Availability to travel to attend industry events and meeting existing clients.
Genuine curiosity about casino and a good understanding of the
Nivel Formativo y Académico mínimo
Enseñanzas de grado medio de formación profesional específica
Permisos de Conducir
No se requiere ningún permiso.
Se requiere vehículo propio
No se requiere ningún idioma específico.
No se requiere ninguna ocupación específica.
Ámbitos de selección de candidatos/as
Tipo de Jornada